Front Desk Staff

Good Neighbor Community Health Center is a mission-driven Federally Qualified Health Center (FQHC) committed to providing accessible, high-quality care to underserved communities. We are currently seeking a compassionate, organized, and detail-oriented Medical Office Receptionist to join our team.

POSITION S U M M A R Y :

The Medical Office Specialist interacts directly with patients on the phone and face-to-face to support the front office operation. This position is responsible for scheduling appointments, processing payments both in-person and on the phone. Additionally, this position serves as a liaison between patient and medical support staff. The Medical Office Specialist will possess excellent communication skills, organizational skills, computer experience, and must be a self-motivator.

EDUCATION:

High School Diploma or Equivalent required.

REQUIRED SKILLS:

· Basic computer and data entry skills required.

· Ability to handle cash and to count money at high volumes including mathematical computations.

· Effective oral and written communication skills.

· Able to exhibit a high level of confidentiality.

· Excellent organizational skills.

· Proactive and independent with the ability to take initiative.

PREFERRED SKILLS:

· Knowledge of basic medical terminology and insurance billing preferred.

· Previous experience working in a hospital, clinic or physician’s office preferred.

· Knowledge of Patient Centered Medical Home & Meaningful Use.

PHYSICAL REQUIREMENTS:
Physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting or standing for long periods of time. Some bending, I lifting, stooping and stretching required. Requires normal range of hearing and eyesight. Requires eye-hand coordination and manual dexterity to operate office equipment such as computer keyboard, photocopier, telephone and calculator. Some lifting involved, up to 35 pounds.